You go in a store and see that the product that you want to buy is locked up. What do you do? I won’t buy it at that store. I’ll buy it in a store where they don’t treat customers like criminals. Maybe I will buy a different brand that isn’t locked up if that will work for me. Some folks will leave the store and purchase the desired item online. Locking up merchandise is meant to reduce theft but it also reduces sales. It introduces an atmosphere of ill will with customers. It says we don’t mind inconveniencing you and making you feel like you are worthy of being under suspicion in our store. One of the most effective ways to reduce theft is to hire, train, and pay enough human employeees both to help customers and to reduce environments that make it easy to steal. But paying workers costs money. Reducing labor costs is one of the first things that big companies do these days. Putting barriers between what you are offering and the people who actually want it is counte...
Yesterday I learned that poor reading comprehension is a serious problem in a community that prides itself on being well educated. I am not talking about folks who barely made it out of highschool, either. Banning books means banning books. Suggesting that a public institution that claims to be safe for everyone shouldn’t throw parties that elevate the work of someone who does actual harm both to young people and adults is not book banning. I am just gobsmacked at how many people tried to argue this point. I don’t expect that everything I write will meet with complete agreement. But I do object strongly when the response is to fully misrepresent what I am saying. ***** It’s Saturday. Support your local markets. Howard County Restaurant and Craft Beverage Weeks are underway . Make sure to try something delightfully “mid” if the spirit moves you. The Visit Howard County website has updated their events calendar. Check it out and see what you think....